For Marketing

The discourse around artificial intelligence has become increasingly dominated by apocalyptic narratives. From prominent researchers warning of extinction-level risks to viral social media posts about AI taking over the world, doom-laden scenarios have captured public imagination and policy attention. While taking AI risks seriously is important, this critique examines whether the most extreme AI doomsday

Introduction Customer service stands at the frontier of AI transformation. Every day, billions of customer interactions occur across phone lines, chat windows, email inboxes, and social media platforms—a scale that traditional human-only support cannot efficiently address. Artificial intelligence has emerged as the crucial technology enabling companies to provide instant, personalized, and cost-effective support at scale